Shipping policy

Made-to-Order Production

Every item in our store is printed on demand — nothing is pre-made or held in a warehouse. When you place an order, it goes straight into production. This means:

- Production time: 2–7 business days before your order ships (varies by product type — apparel, wall art, drinkware, etc. each have different production timelines).
- Shipping time is separate from production time. Your total delivery estimate = production time + carrier transit time.

Shipping Times & Rates

Destination	Transit Time (after production	Rate
United States	3-7 business days	Calculated at checkout
Canada	6-12 business days	Calculated at checkout
International	7-20 business days	Calculated at checkout

Rates are calculated automatically at checkout based on your location and order weight. Delivery estimates are provided by our fulfillment partners and are not guaranteed — delays can occur due to customs, weather, or carrier issues.

Order Tracking

Once your order ships, you'll receive a confirmation email with tracking information. Because items may be printed and shipped from different fulfillment facilities, orders with multiple products may arrive in separate packages, at separate times.

Address Changes

Since production begins shortly after you order, we're unable to guarantee changes to shipping addresses once an order is placed. Please double-check your address at checkout. If you notice an error, contact us immediately through our Contact page — we'll do our best to update it before production starts, but can't promise it after.

Lost, Stolen, or Damaged Packages

If your order arrives damaged, or tracking shows delivery but you haven't received it, contact us within 14 days of the delivery date through our Contact page with your order number and photos (for damage claims). We'll work with our fulfillment partner to send a replacement or issue a refund.

We are not responsible for packages confirmed as delivered by the carrier to the address provided, or for delays caused by the carrier once the package has left our fulfillment facility.

International Orders

International customers are responsible for any customs fees, import duties, or taxes charged by their country. These are not included in the order total and are collected by the carrier or customs office upon delivery.

Questions?

Reach out through our Contact page and we'll be happy to help.